RETURNS & EXCHANGE POLICY
All returns for exchange or refund must be report to us within 14 days from receipt date, be in new condition and include original product packaging. Return & Exchange Instructions:
1. Contact us by email within 7 days from the date your package arrives for your Return Merchandise Authorization Number (RMA).
2. Return all RMA items via shipping to the our factory address:
Address: No.2, # 4-10-2 Shipingqiao Zhengjie, Jiulongpo District, Chongqing 400050 China
Note: Returns and exchanges must be in new condition and include original product packaging.
• VKFparts not responsible for any damage or loss of returned packages and we suggest that you insure the returned package(s) through the carrier with tracking number
• Before sending any item(s), you must call to get prior authorization before returning any item, regardless of reason, to request a Return Merchandise Authorization Number
• VKFparts cannot accept returned merchandise without an RMA. The RMA number should be written on the shipping label or visible on the shipping box.
• VKFParts does not reimburse any return shipping charges.
• Parts that have been installed (or damaged while attempting to install) and/or used in any manner will not be accepted for return